Frequently Asked Questions (FAQs) - Kool Kampaigns Sports

1. What services does Kool Kampaigns Sports offer?
We specialize in creating high-quality sports content, including photography, video production, and event coverage for various sports such as boxing, soccer, rugby, basketball, and extreme sports. We offer both on-location and studio shoots, as well as customized packages to suit your needs.

2. How can I book a service?
Booking a service is simple! You can reach out to us via email at info@koolkampaigns.com or call us at 076 794 6001 to discuss your requirements. Alternatively, you can fill out the contact form on our website, and we will get back to you with more details.

3. Where do you operate?
While we are based in Cape Town, we provide services all over South Africa. We travel to various locations to capture the best moments in sports.

4. Do you provide services for all types of sports?
Yes! We offer services for a wide range of sports, including but not limited to boxing, soccer, rugby, basketball, and extreme sports like skateboarding and BMX. If you're involved in a sport not listed here, feel free to contact us, and we can discuss your specific needs.

5. Can I purchase sports images or videos online?
Yes, you can browse and purchase high-quality sports images and videos directly from our website. We offer digital downloads for personal and commercial use. Check our content gallery to find the images or videos you're interested in.

6. How do I pay for my order?
We offer secure payment options through our website. Payments can be made via credit/debit card, and we also accept bank transfers. You will receive an invoice upon successful payment.

7. Do you offer custom content creation packages?
Yes, we provide personalized packages tailored to your specific needs. Whether it’s for a single event, a series of shoots, or ongoing content creation, we can create a custom package that works for you. Get in touch with us to discuss your requirements.

8. What should I expect from a shoot or event coverage?
When booking a shoot or event coverage with us, you can expect professional, high-quality images and videos tailored to your sports or promotional needs. We will work with you beforehand to understand your vision and ensure everything runs smoothly on the day of the shoot.

9. How do I receive my purchased content?
Once your purchase is completed, you will receive a download link via email to access the images or videos. You can download the content in high-resolution formats suitable for both digital and print use.

10. Can I request specific photos or videos from an event?
Absolutely! If you are looking for a specific moment from an event or shoot, you can provide us with details such as the time, date, or key event moments. We will do our best to locate and deliver the content that meets your needs.

11. How do I stay updated on new content and services?
You can sign up for our newsletter through our website to receive updates on new content, upcoming shoots, and special offers. We also update our social media channels regularly with our latest work and projects.

12. Do you offer refunds or exchanges?
Due to the nature of our services and digital products, all purchases are final. However, if there is an issue with your order, please contact us within 7 days, and we will work with you to resolve the problem.

13. Can I collaborate with Kool Kampaigns Sports on a project?
Yes! We are always open to collaborations. If you have a project, event, or partnership opportunity, reach out to us, and we’ll discuss how we can work together to create outstanding sports content.